11 Years of Product Design and
UX Innovation at trivago

Overview

As the second product owner at trivago, shaped and influenced UX across most platform areas from 2009 to 2020, contributing to trivago's growth into a global travel platform.

Core Achievements

Product Design Impact

  • Led UX development across core platform features

  • Conducted hundreds of A/B tests for conversion optimization

  • Developed trivago app from concept to top 10 in Germany

  • Created and coordinated SEO strategy

  • Influenced design system development

Mobile App Development

  • Led concept development and prototyping

  • Conducted extensive user research

  • Achieved top 10 app status in Germany upon launch

  • Optimized user flows for mobile experience

  • Integrated cross-platform design consistency

A/B Testing Program

  1. Test Areas

    • Search functionality

    • Hotel listings

    • Filtering systems

    • Booking flow

    • Price comparison interface

  2. Testing Scale

    • Hundreds of conversion tests

    • Multi-variant testing

    • Cross-device optimization

    • Language/locale testing

    • Feature validation

SEO Strategy

Implementation

  • Developed technical SEO framework

  • Created content optimization guidelines

  • Implemented structured data

  • Optimized for multiple languages

  • Built internal linking structure

Results

  • Improved organic search visibility

  • Enhanced crawlability

  • Increased organic traffic

  • Better search rankings

  • Improved user engagement

Design Process

Methodology

  1. Research Phase

    • User interviews

    • Behavior analysis

    • Competitor research

    • Market analysis

    • User journey mapping

  2. Design Phase

    • Wireframing

    • Prototyping

    • User testing

    • Iteration

    • Implementation

Tools Used

  • Prototyping software

  • A/B testing platforms

  • Analytics tools

  • User testing systems

  • Design software

Technical Implementation

Platform Development

  • Cross-browser compatibility

  • Mobile responsiveness

  • Performance optimization

  • Accessibility standards

  • International support

User Experience

  1. Search Optimization

    • Auto-complete

    • Filters

    • Sort options

    • Results display

    • Map integration

  2. Booking Flow

    • Price comparison

    • Hotel information

    • Review integration

    • Payment process

    • Confirmation system

Key Projects

Hotel Search

  • Redesigned search interface

  • Optimized filter system

  • Enhanced map integration

  • Improved sort functionality

  • Added price comparison features

Mobile App

  • Developed core functionality

  • Created mobile-first design

  • Implemented offline features

  • Built location services

  • Optimized performance

Price Comparison

  • Developed comparison algorithm

  • Created price display system

  • Built deal highlighting

  • Implemented price alerts

  • Added historical pricing

Results

App Performance

  • Top 10 ranking in Germany

  • High user retention

  • Strong engagement metrics

  • Positive user feedback

  • Rapid user adoption

Platform Metrics

  • Improved conversion rates

  • Increased user engagement

  • Better retention metrics

  • Enhanced user satisfaction

  • Higher booking values

Learnings

  1. Design Process

    • User-centered approach

    • Data-driven decisions

    • Rapid iteration

    • Cross-team collaboration

    • Continuous testing

  2. Mobile Development

    • Performance priority

    • Offline capabilities

    • User feedback integration

    • Platform optimization

    • Feature parity

  3. Testing Strategy

    • Clear hypotheses

    • Measurable results

    • Quick iterations

    • User feedback

    • Documentation

© Framer Inc. 2023